Your coverage completion rate is calculated by taking the total # of Requests Completed and dividing that number by the number of all total Coverage Requests accepted (which may or may not be completed).  

For example, if you complete eight out of 10 accepted coverage requests, your coverage completion rate is 80%.  The other 2 coverage requests were likely cancelled.

It is important to maintain a high coverage completion rate to provide a reliable service to our law firm clients and business owners and customers.
 

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